Benefit Payments Passport

Submit Search

Benefit Payments Passport

Font Size Decrease Font SizeIncrease Font Size
Managing your benefit payment information just got easier.
Benefit Payments Passport® helps you administer all aspects of defined benefit and defined contribution payments and enables you to query and update participant information easily via the Web.

This streamlined process eliminates the use of manual forms and performs functions like these online:

  • Initiating stop payments
  • Receiving photocopy requests
  • Rescheduling pending payments
  • Reissuing payments
  • Requesting duplicate tax forms

Additionally, defaults are set within the system to reduce the amount of input required. And, validations are in place to promote complete and accurate data, reducing the amount of corrections needed later.

Let Benefit Payments Passport® help you:

  • Access real-time current and historical participant information with our easy-to-use browser-based inquiry and update system.
  • Receive the most current participant data to accurately answer participant inquiries immediately.

Benefit Payments Passport® offers you the freedom of gaining access to participant information when you need it.

Click here to email this page
© 2014 Northern Trust Corporation
Penelope Biggs
Our Expert
Penelope Biggs
Executive Vice President
» Get in Touch
+44 (20) 7982 2200
Close Bio
Penelope Biggs
Penelope Biggs
Executive Vice President
Based in London, Penelope is head of Northern Trust’s Institutional Investor Group – the business unit dedicated to servicing sophisticated global asset owners.

In this capacity, Penelope manages the bank’s institutional business activities across the EMEA region. Her teams are directly responsible for business development, client servicing, relationship management, marketing, product delivery and strategy for the region - providing sophisticated asset servicing and asset management solutions for sovereign wealth funds, central banks, government agencies, supranationals, insurance companies, corporations and public/private pension institutions. She is also responsible for managing the bank’s offices in the Netherlands, Sweden and Abu Dhabi.

In addition to her role as Head of the Institutional Investor Group, Penelope is head of Northern Trust’s Retirement Solutions Practice, an advisory group dedicated to helping financial institutions navigate the complexities of the global retirement market. She is also on the boards of Northern Trust Global Services, Northern Trust Global Investments and Northern Trust Fund Managers Ireland and is a long-standing member of the bank’s EMEA Executive Committee. Penelope is involved in various charity committees for the Lord Major of London (Olympics and Jubilee events) and has a long-standing nomination from the Financial News Top 100 Women in Finance awards.

Prior to taking up her role as head of the Institutional Investor Group, Penelope was head of global business development. Before that she held the position of Head of Corporate & Institutional Services EMEA and was the General Manager of Northern Trust’s branch in London. She also had responsibility for Northern Trust’s businesses in Luxembourg and Dublin.

Before joining Northern Trust in 1996, Penelope held a variety of sales and relationship management positions at Barclays Global Securities Services, Midland Securities Services and Chase Manhattan.
Phone number  +44 (20) 7982 2200
Benefit Payment Participant Servicing: 312-557-9700
printable version: