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Financial Intermediary
Learn about asset management solutions designed for Retirement Plan Advisors, TAMPs/Outsourcing Providers, Subadvisory Program Sponsors, RIAs/Financial Advisors and Trust Institutions.
Institutional
Learn about asset management solutions including: global index management, active equity and fixed income, target retirement date funds, and manager of manager programs.
Individual
Get answers to your investment challenges with asset management capabilities including alternatives, exchange traded funds, fixed income, mutual funds and tax-advantaged equity.
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Private Passport® Frequently Asked Questions

 
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What is Northern Trust Private Passport?

Private Passport is Northern Trust's secure, online service used by our Wealth Management clients, including individuals and businesses, to access their accounts via the Internet, 24 hours a day, seven days a week. This service supports banking, trust, investment management, mutual funds and brokerage accounts.

If you are an existing client of Northern Trust Wealth Management and would like to view your accounts online, enroll in Private Passport now.

To open an account with Northern Trust, please contact us at a location that is convenient to you.

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What will Private Passport allow me to do?

Private Passport allows you to:

  • Access your Northern Trust accounts (e.g. banking, mutual funds, brokerage, investment management and trust) in one consolidated financial summary view.
  • Pay and receive your bills online with our no-fee online bill payment service.
  • Add and view your accounts held at other financial institutions using our online account aggregation service
  • Obtain account balance and market value information
  • Access account activity/transaction details
  • Move money quickly and easily
  • Access financial planning articles, equity and economic research, and charitable giving information
  • Access your Northern Trust accounts directly through Quicken®, Quickbooks®, and Microsoft® Money
  • Submit servicing requests online, from address changes to the reordering of checks
    And much more

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Can I access my Northern Trust accounts using Quicken® and Microsoft® Money?

We provide access to account information directly through Quicken®and Microsoft® Money for PC and Mac users. For Quicken®, trust and investment accounts are only supported for PC users though (not Mac users). Private Passport supports the most recently released versions of Quicken® and Microsoft® Money along with the previous year's versions.

Note that Microsoft® Money will be sunset in 2011, so we will only support 2008 and 2009 versions going forward.

For more information regarding how to access your Northern Trust accounts using Quicken® and Microsoft® Money, contact the Private Passport Help Desk at 888/635-5350. Outside the U.S., call 312/557-5900.

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Can I access my Northern Trust accounts using Quickbooks®?

We provide access to your banking deposit accounts directly through the most recently released version of Quickbooks® along with the previous year's version for PC users only (not supported for Mac users).

For more information regarding how to access your Northern Trust accounts using Quickbooks®, contact the Private Passport Help Desk at 888/635-5350. Outside the U.S., call 312/557-5900.

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How much does it cost to use Private Passport?

Private Passport is available at no additional charge to clients of Northern Trust and its affiliates.

If you are an existing client of Northern Trust Wealth Management and would like to view your accounts online, enroll in Private Passport now

To open an account with Northern Trust, please contact us at a location that is convenient to you.

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Is it safe to use Private Passport?

Yes. There are several levels of security. After enrolling, you will be assigned a user ID and a security code. The security code must be personalized by you upon your first use of Private Passport. You can also change your code any time you wish while online. Additionally, Northern Trust requires 128 bit encryption when accessing account information through Private Passport®.

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What are the requirements to use Private Passport?

Aside from an account with Northern Trust or one of our affiliates, you need a computer, an Internet Service Provider (ISP), and a secure browser that supports 128 bit encryption.

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What browsers can I use?

You will have the best results using Internet Explorer version 7 or above, or Firefox version 3x or above, or Safari 3x or above. To upgrade your browser use one of the following links:

Visit microsoft.com to upgrade Microsoft Internet Explorer
Visit mozilla.com to upgrade Firefox

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What is 128 bit encryption?

Encryption allows secure transmission of information via the Internet by using a mathematical formula to scramble data. The higher the number of encryption the more secure the transmission of data. Northern Trust requires the use of 128 bit encryption, currently the strongest level of encryption available.

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How can I enroll?

For Individuals that are clients of Northern Trust, you can enroll online today. Use your ATM, Debit card or most recent Northern Trust account statement to complete your enrollment.

For business, please print the Private Passport Business Enrollment and Certification form and mail the completed form to:

Northern Trust
Attn: Private Passport Enrollment Department
P.O. Box 4998
Chicago, IL 60680-4998

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Who do I contact if I have questions on how to use Private Passport once I enroll?

The Private Passport Help Center is available by calling:

  • Toll free in the US and Canada 888-635-5350
  • Outside the US or Canada 312-557-5900

You can also send a secure message through the Private Passport Message Center after you have successfully signed on to Private Passport.

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Private Passport Help Desk®

Private Passport® Help Center:
888/635-5350
Outside of the U.S.:
312/557-5900
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Enroll Now

Simplify your financial life - enroll your Northern Trust personal or business accounts.
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Security Center

Private Passport® has implemented several security measures designed to provide additional identity protection.
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Investment products and services are offered through Northern Trust Securities, Inc., member FINRA and SIPC and a wholly owned subsidiary of Northern Trust Corporation.

1 Transfer capabilities are only available among U.S. financial institutions in U.S. dollar denominations. Northern Trust banking deposit accounts include checking, savings and money market accounts with the exception of trust checking accounts.
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