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California Consumer Privacy Act - Individual Rights Request

You may exercise your rights by calling 1-877-265-3729, Monday through Friday, 9:00 am to 10:30 pm Pacific Time and Saturday and Sunday, 9:00 am to 5:30 pm Pacific Time; or by filling out a Data Subject Access Request.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you.  Making a verifiable consumer request does not require you to create an account with us.  Where possible, we will only use Personal Information that Northern Trust already stores to verify your identity or authority to make the request.

To verify your identity, we ask that you to provide us with the following information when you submit your request:

  • Name
  • Account Number (if available)
  • Email Address
  • Depending on your type of request or the information requested by you, we may require additional information in order to verify your identity and fulfill your request.

We follow our standard client identification procedures including voice recognition, identifying question or signature verification to verify requests.

Contact Information

If you have any questions or comments about this CCPA Privacy Notice, the Privacy Notice of The Northern Trust Company, the ways in which we collect, use and share your Personal Information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at: Privacy_Compliance@ntrs.com.