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Supported Browsers and Devices

Contact Us With Any Private Passport Questions

Call +1 888-635-5350 in the U.S. and Canada or +1 312-557-5900 outside of the U.S. and Canada.

Supported Browsers

  • Internet Explorer
  • Chrome
  • Firefox
  • Safari

Operating Systems

  • Windows 7
    • Internet Explorer: 11 and higher
    • Chrome: 70 and higher
    • Firefox: 63 and higher
  • Windows 8
    • Internet Explorer: 11 and higher
    • Chrome: 70 and higher
  • Windows 10
    • Internet Explorer: 11 and higher
    • Chrome: 70 and higher
    • Edge 17 and higher
  • OS/Apple
    • Mac OS 10.13 (High Sierra)
      • Safari 11
      • Chrome 70
    • iPad-IOS 12 and higher

Supported Devices

  • iPhone- iOS 11 and above
    • Supported devices
      • iPhone XS
      • iPhone XS Max
      • iPhone XR
      • iPhone X
      • iPhone 8
      • iPhone 8 plus
      • iPhone 7
      • iPhone 7 plus
      • iPhone SE
  • iPad- iOS 11 and above
    • Supported devices
      • iPad Pro
      • iPad Pro- Keyboard
      • iPad Air
      • iPad Air 2
      • iPad Mini 4
  • Apple Watch- Series 2&3
    • Supported devices
      • 38mm
      • 42mm
    • OS Version 3 and up
  • Android- 7 and above
    • Supported devices
      • Samsung Galaxy s9
      • Samsung Galaxy s8
      • Samsung Galaxy s7
      • Samsung Galaxy s6
      • Nexus 6
      • Goolge Pixel

If you are still experiencing issues, please contact the Help Center at +1 888-635-5350 in the U.S. and Canada or or +1 312-557-5900 outside of the U.S. and Canada. 

Learn More About Private Passport

Discover answers to questions that you may have about Private Passport and other resources to help you use the platform for managing your wealth.