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To Our Stakeholders,

We hope this message finds you in good health. Throughout this year’s Corporate Social Responsibility (CSR) Report, you will find details of our progress in 2019 toward enhancing our Diversity, Equity and Inclusion (DE&I) strategy, reducing our greenhouse gas emissions (GHG), and launching client-focused Environmental, Social and Governance (ESG) tools and investment vehicles.

While this report covers 2019, we would also like to share with you details of our responses to the extraordinary events that transpired in the first half of 2020, from the ongoing global COVID-19 pandemic to the protests and calls for social justice around the globe. These events will have long-term effects on every aspect of society for many years to come, and they have given us an opportunity to emerge with greater awareness and a stronger sense of purpose.

As global understanding of the profound implications of the pandemic emerged in March 2020, we responded quickly to enact business continuity plans that minimized the impact on our employees and clients. We are operating resiliently and evaluating our return-to-office policies with a high standard of care as we take into account local and global conditions.

We also began acting immediately to provide support to our local communities in response to the pandemic. In April 2020, we announced our commitment of $3 million in philanthropic support to nonprofit organizations that provide healthcare, food and other humanitarian relief around the world. In May 2020, we announced that we were providing over $100 million to support small businesses and non-profit groups through our investments in Community Development Financial Institutions (CDFIs) that deploy funding under the federal Paycheck Protection Program. And, in June 2020, Northern Trust announced it would provide an additional $20 million over five years to expand access to resources that address essential human needs to bridge the gap that threatens the broader prosperity of our society.

In addition, in response to events leading to calls for social justice and racial equity, we examined our role as a global firm in driving sustainable and measurable change. Through internal virtual town hall meetings, small group discussions and individual conversations, we engaged in candid conversations about how we can fight structural and systemic bias globally. We are committed to strengthening training, accountability and talent development, while enriching our culture of inclusion. Amid the challenges and uncertainty of 2020, we have transformed the ways we work with one another, our clients, and our communities—resourcefully, collaboratively and prudently.

As we have met these challenges, we are particularly grateful to our employees for their unparalleled commitment to our clients and communities, as well as to one another. We thank our clients and other stakeholders for the confidence they continue to place in us. We remain deeply committed to ensuring alignment of our CSR strategy with our core values of service, expertise and integrity, which will guide us as we envision a better future for all.

We hope you enjoy reading our 2019 Corporate Social Responsibility Report.