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Supported Browsers and Devices

Contact Us With Any Private Passport Questions

Call +1 888-635-5350 in the U.S. and Canada or +1 312-557-5900 outside of the U.S. and Canada.

Supported Browsers

  • Internet Explorer
  • Chrome
  • Firefox
  • Safari

Operating Systems

  • Windows 7
    • Internet Explorer: 11 and higher
    • Chrome: 90 and higher
    • Firefox: 88 and higher
  • Windows 8
    • Internet Explorer: 11 and higher
    • Chrome: 90 and higher
  • Windows 10
    • Internet Explorer: 11 and higher
    • Chrome: 90 and higher
    • Edge 17 and higher
  • OS/Apple
    • Mac OS 10.13 (High Sierra)
      • Safari 12
      • Chrome 90 and higher
    • iPad-IOS 12 and higher

Supported Devices

  • iPhone- iOS 12 and above
    • Supported devices
      • iPhone XS
      • iPhone XS Max
      • iPhone XR
      • iPhone X
      • iPhone 8
      • iPhone 8 plus
      • iPhone 7
      • iPhone 7 plus
      • iPhone SE
      • iPhone 11
      • iPhone 11 pro
      • iPhone 11 pro max
      • iPhone 12
      • iPhone 12 pro
      • iPhone 12 pro max
  • iPad- iOS 12 and above
    • Supported devices
      • iPad Pro
      • iPad Pro- Keyboard
      • iPad Air
      • iPad Air 2
      • iPad Mini 4
  • Apple Watch- Series 2&3
    • Supported devices
      • 38mm
      • 42mm
    • OS Version 3 and up
  • Android- 8 and above
    • Supported devices
      • Samsung Galaxy s7
      • Samsung Galaxy s8
      • Samsung Galaxy s9
      • Samsung Galaxy s10
      • Google Pixel 2
      • Google Pixel 4

If you are still experiencing issues, please contact the Online Help Center at +1 888-635-5350 in the U.S. and Canada or +1 312-557-5900 outside of the U.S. and Canada. 

Learn More About Private Passport

Discover answers to questions that you may have about Private Passport and other resources to help you use the platform for managing your wealth.